Average Reviews:
(More customer reviews)I read the essentially unanimous glowing reviews of the the Miele Antares and happily ordered it online, thinking I'd saved myself some time and how could I go wrong since it was even free shipping. This is a $500 vacuum, but the on-line consensus was that it is well worth it. I took the machine out of the box and my first impression was how cheap and utilitarian the accessories were. I was pretty surprised given the reviews and the price. I started it up and was dismayed at how ineffective it was picking up pet hair off our medium pile rug. Our $150 Hoover does better and I was replacing it because I decided I didn't like bagless feature. The beater brush on the Miele is air driven and is easily slowed down by the rug. That's a pretty serious design flaw, especially on an expensive machine. So not only is the beater brush ineffective, all that air resistance steals the suction from what is a rather small (but yes, quiet!) motor.
It took me all of 5 minutes to decide I did not want this vacuum, so I boxed it right back up, then began discovering why you should probably never buy a vacuum over the internet (unless you KNOW you will like it). First you have to jockey with the supplier for an RMA number. It didn't come automatically with an Email request, they wanted to interview me for the reason. Then comes the big ouch. You now incur 3 charges: you pay return shipping ($50), you forfeit free shipping to you ($50), and you pay a "20% restocking fee" ($100). So when all is said and done, assuming the return is actually accepted, I'm out $200 for the opportunity to test drive a Miele Antares. Your opinion may differ from mine and you may love this machine, but DON'T buy it based on on-line reviews or you are taking a BIG risk on your wallet.
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Product Description:
The Miele S4210 Antares offers a convenient six-position dial suction control. Controls range from 200 watts to 1200 watts. The STB 205-3 Turbobrush is ideal for cut pile and gives the carpet an excellent finish. The SBB 300-3 Parquet Floorbrush makes sure that tile and wood floors are cleaned thoroughly, but gently. The ergonomic handle makes vacuuming a breeze, keeping the strain off your wrist. The Vortex Motor System is developed and produced in the Miele factories in Germany. A real power pack with 1200-watt performance, it is designed for optimal power usage through the airflow for great cleaning performance with superior dust intake. Despite the impressive power of the Miele S4210 Antares's high-output motor, this vacuum cleaner is remarkably quiet. Miele's thoughtfully designed motor suspension and unique motor seal mean you'll be able to hear the phone ringing and the radio playing. Sealed System construction features Miele's Super Air Clean filter that retains 99.95% of particles down to 0.5 of a micron and 94% of particles down to 0.3 of a micron. The filter lasts as long as five dust bags. The 3.5-quart capacity Intensive Clean Plus dust bag provides 15% improved filtration and 20% longer suction performance. Impact foil prevents sharp-edged objects, such as pine needles, glass and sand, from penetrating the bag. Automatic dust bag closure ensures hygienic removal and disposal. The Miele S4210 Antares vacuum cleaner also includes a natural bristle dusting brush, upholstery nozzle and a crevice tool. Other standard features include an impressive 29.5-foot operating radius, stainless steel telescopic wand, safety shut-off to prevent overheating, dust bag change indicator, electric power display, electric exhaust filter display and space-saving storage bracket on side of vacuum.
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